Technology

A Higher Level of Service

At Shelter Mortgage, we have consistently focused our technology efforts directly towards the business goals of our partnerships. Our technology is designed to provide a higher level of service to our partners and borrowers.

Here are just some of the technologies we bring to our partnerships:

  • Automated Underwriting System (AUS), including electronic credit help speed up the underwriting process for faster decisions.
  • Online 1003 applications with automatic notifications to loan officers when applications are received. Automatic notifications are sent to customers during their loan process.
  • eDisclosures provide a paperless solution to customers who prefer to receive their disclosures electronically.
  • Mortgage iQ, our Customer Relationship Management system, gives loan officers full lead-management and customer contact functionality.
  • Laptops and wireless internet cards for all loan officers to ensure full mobility so loan officers can take an application and give an underwriting answer from virtually anywhere.
  • Personalized loan officer web pages.
  • Loan officers can create customized marketing materials and order fulfillment online through our Marketing Toolbox.
  • Online tools to help your customers with the mortgage process.
  • About Us

    We are proud to say that for 30 years, our company has been in the mortgage partnership business. Our belief is that if we focus on aligning ourselves with companies who share our values, then our partnerships will outperform the industry. This approach has allowed us to concentrate on what we do best- delivering great products and the best possible experience for our customers. We feel that a partnership agreement is really a performance agreement. As such, we don’t take our relationships for granted; we must earn your business everyday.

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