A Higher Level of Service
At Shelter Mortgage, we have consistently focused our technology efforts directly towards the business goals of our partnerships. Our technology is designed to provide a higher level of service to our partners and borrowers.
Here are just some of the technologies we bring to our partnerships:
- Automated Underwriting System (AUS), including electronic credit help speed up the underwriting process for faster decisions.
- Online 1003 applications with automatic notifications to loan officers when applications are received. Automatic notifications are sent to customers during their loan process.
- eDisclosures provide a paperless solution to customers who prefer to receive their disclosures electronically.
- Mortgage iQ, our Customer Relationship Management system, gives loan officers full lead-management and customer contact functionality.
- Laptops and wireless internet cards for all loan officers to ensure full mobility so loan officers can take an application and give an underwriting answer from virtually anywhere.
- Personalized loan officer web pages.
- Loan officers can create customized marketing materials and order fulfillment online through our Marketing Toolbox.
- Online tools to help your customers with the mortgage process.